Meet Sandra

I’m Sandra (age 67), and I’ve worked at Centrinex for three years.

I’ve been working for the past 40 years and to be quite honest, I don’t have to work if I don’t want to. But I enjoy meeting new people, having a sense of accomplishment and occasionally getting a pat on the back. I like getting up every day, going to a place I enjoy, with a purpose in mind. I like working at Centrinex.

I never thought sitting in a call center would be my cup of tea but it’s actually the perfect setting. People have always told me I’m a good listener and a “people person”, so working in a call center is ideal for me. And I love having my mornings available to watch my grandchildren before coming in to work (I work 12:30-9pm).

I like being a part of a team – we all work together to make sure the customers get the answers they need. We use each other as sounding boards to verify our answers and to provide resources efficiently. Working on customer problems, figuring out what will help them the most – it’s kind of like a puzzle. A few clicks on the computer, check the online database, and it’s done. And then it’s on to the next puzzle. It makes me feel really good knowing that I figured out how to help someone.

There’s great energy here; it’s fast-paced and exciting – always something happening. Even though we basically do the same things every day, every day is different. After 60-plus years, you’d think I’d heard about everything, but this job has shown me that everyone has a story to tell. Sometimes they just want someone to listen to it. Helping people is what I like most about working at Centrinex.

View Current Centrinex Job Openings