The Best Customer Service Jobs in Kansas City are the Ones That Take Care of You

The Best Customer Service Jobs in Kansas City are the Ones That Take Care of You

Frustrated. Unsatisfied. Stuck. Waiting for a better opportunity and pay to come along. There are so many people out there who are feeling this way about their jobs right now. And, of course, everyone has heard of the “Great Resignation” when employees were quitting their jobs in record numbers. Maybe you’re not happy at your current job. Maybe you took some time off. Maybe you’ve just graduated from high school and taking a gap year or looking for a job to help pay tuition. Maybe you just want something better than you have now, and you know you’re really good with people.

We get it. Some of our best customer service representatives and managers were feeling the same way or in or a similar situation. We know because we listen to their stories during their interviews, their training with us and during company-sponsored events, like our upcoming Annual Company Picnic.

What’s This Centrinex Picnic About?

Every June, all of our staff, managers, customer service representatives and their families are invited to attend the company picnic. It’s held across the street from our main call center on Switzer in Overland Park at Maple Hills Park. Hamburgers, hot dogs, sides, dessert and drinks are on the menu. There are games, and just a general good time for everyone. It’s very popular. Even last year, post-COVID, more than 100 people attended. We’re expecting more this year.

Big Deal. It’s Just a Picnic, Right?

It is, but it isn’t. If some burgers, dogs and games were the only way we showed our team and customer service agents we cared, then it’s nothing more than a picnic. However, Centrinex is known for having the best customer service jobs in Kansas City because we take care of our employees who take care of our customers. The picnic is just icing on the cake (or cupcake in this case).

Picnics are nice, but great benefits show how we take care of our customer service agents, value them and appreciate their talent. A lot of Kansas City call centers, and employers for that matter, say they value employees, but how many back it up with fun events AND great pay and benefits? Centrinex does and here’s the short list:

Financial Benefits

· Health Insurance

· 401k Matching

· Holiday Pay

· Paid Time Off

· Employee & Client Referral Program

· Payroll Advance

Wellness & Education Benefits

· Wellness Program

· Tuition Reimbursement

· Employee Recognition Program

· Leadership Development Program

Fringe Benefits

· New Hire Welcome Lunch

· Spirit Weeks, Popcorn, Field Day, Holiday Contests and More

· Holiday Meals & Treats

· Relaxed Dress Code

· Convenient Locations: Off I-35 and Bannister Rd.

Take a look at the full list of Centrinex’s benefits for customer service representative positions.

LEARN MORE: What Does a Typical Day as a Centrinex Call Center Rep Look Like?

Is Centrinex’s Call Center the Best Place to Start or Advance Your Customer Service Career?

Not only do we know how to throw a great company picnic, but also Centrinex is the nation’s leader in call center management for banks, financial services and other industries, such as healthcare, transportation and government. With industry-leading knowledge and technology, we improve our clients’ bottom-line performance. But, being a leader requires talented people, like you.

You’re Invited

Love a good picnic? Love a well-paying job where you’re valued for your customer service skills? We invite you to check out our open positions and apply today. We’re looking forward to seeing what you bring to our team, and maybe seeing you at the company picnic next year.