News from Centrinex Archives

17 Jun The Best Customer Service Jobs in Kansas City are the Ones That Take Care of You

Posted at 19:30h in News from Centrinex

Frustrated. Unsatisfied. Stuck. Waiting for a better opportunity and pay to come along. There are so many people out there who are feeling this way about their jobs right now. And, of course, everyone has heard of the “Great Resignation” when employees were quitting their...

17 May Like Attracts Like: Centrinex Reimagines Call Center Representative Recruitment

Posted at 19:20h in News from Centrinex

If you want different results, you have to do things differently. Like so many companies today, Centrinex, a leading national call center, was expanding quicker than it could hire call center representatives. In the past, we’ve approached employee recruiting the same way other companies do,...

25 Mar Centrinex Announces International Soccer Star and Kansas City Current Goalkeeper, Adrianna Franch, as Spokesperson

Posted at 16:51h in More Than a Call Center, News from Centrinex

Centrinex, a national call center headquartered in Lenexa, Ks., proudly announces international soccer superstar and Kansas City Current goalkeeper, Adrianna (AD) Franch, as the company’s spokesperson. In this role, the 31-year-old will reflect the diversity- and career-focused work culture at Centrinex, encouraging others to reach...

25 Feb High School Graduate Jobs in the Kansas City Area

Posted at 18:50h in More Than a Call Center, News from Centrinex

High school graduates find well-paying career and management promotions at Centrinex call center What are you doing after graduation? If you’re graduating from high school this spring, you probably get asked that question a lot, and maybe, you’re even asking yourself that same question. Centrinex’s owner and...

25 Jan Why is Centrinex the Best Call Center to Work for? Because We Listen.

Posted at 19:29h in More Than a Call Center, News from Centrinex

Bart Miller, Centrinex’s CEO and owner, noticed a rolling cart while he was walking around our call center. He took a seat and rolled through the office with a little push from a brand manager as he talked to our call center employees. It’s not typical...

07 Dec Great Career Opportunities Take Commitment on Both Sides

Posted at 15:35h in More Than a Call Center, News from Centrinex

Customer service jobs start on day one. But a great career opportunity takes time and commitment, on both your employer’s and your part. For Centrinex, that means if you give us 30 days, we’re committed to showing you what a great place to work this...

08 Nov Centrinex Expands Its Call Center Footprint with a New Bannister Location

Posted at 17:37h in News from Centrinex

Centrinex, a national leader in call center management for banks, financial services and other industries, such as healthcare, transportation companies and government agencies, has a new location in the Bannister Road Corridor in south Kansas City. The decision to expand our call center’s footprint solves...

03 Aug Moving from Retail to Office Work? Here’s One of the Best Jobs for Former Retail Workers

Posted at 18:39h in Centrinex Family, More Than a Call Center, News from Centrinex

Former retail workers find career opportunities and management paths at Centrinex call center The service sector is experiencing a large percentage of retail workers leaving their jobs. The reasons range from pandemic-related family obligations and burn out associated with working conditions to wanting to take...

07 Jul For Call Center Jobs, You Can’t Underestimate the Power of a Positive Work Environment

Posted at 16:54h in Centrinex Family, More Than a Call Center, News from Centrinex

There are a lot of factors that go into creating a positive work environment. The leadership at Centrinex understands the value of a positive work environment, both in terms of our office space and our work culture. More importantly, we work hard to ensure our...

26 May The Work of Call Center Security is Never Done

Posted at 15:21h in News from Centrinex

From international companies to nonprofits, Centrinex’s call center handles customer service calls for a wide variety of organizations. The scope of these organizations’ industries means we have to implement and follow several physical and digital security protocols to protect people’s personal and financial data. We field...

News from Centrinex