10 Apr Start Your Career with Centrinex
After two years of continuous growth, Centrinex announces the addition of new career opportunities in their Lenexa, Kansas call center. Centrinex was founded in June of 2005, and since then, we have grown to nearly 600 employees, providing verification of loan applications to other businesses in the financial services industry.
Call center management for financial services is a combination of art and science, which is why our clients trust us to recruit, train, and retain the best customer service representatives and give them the most advanced tools in the industry. Centrinex has one goal: to help our financial services clients improve their bottom line, one customer at a time. But we’re only as good as our people, so we take training and development very seriously.
Each new employee goes through a complete orientation, which includes training on the loan management system, the rules and regulations of the specific brand with which they’ll be working, scripting, and customer service. Throughout their employment, employees also receive refresher and on-the-fly training as a part of our quality assurance program, which focuses on exceptional customer service, consistency, and delivery.
Centrinex understands the degree to which our success relies upon our employees. We also realize that employees want to be respected and valued for their contributions, and they want to be recognized as individuals. That’s why we implement a strong recognition program, one that acknowledges an individual’s behavior, effort, or result that supports the company’s goals and values.
Our employees mean the world to us, and we do what we can to let them know that. Through positive reinforcement, training in areas we see opportunities in, and recognizing them publicly, the employees of Centrinex feel appreciated and are motivated to continue with their positive efforts.
To become a part of the outstanding Centrinex team, check out our job openings and apply today!