13 Dec Delaware Becomes Next State to Pass Legislation Limiting Instant Payday Loans
Posted at 21:20h
in CEO Blog
Currently, there is no limit to the number of payday loans a Delaware resident can take out over any given time period. But that will change on January 1, 2013 when a new law, patterned after similar laws in Washington and Illinois, takes effect. Payday lenders are anticipating changes in their systems and reporting as more states could follow in Delaware’s footsteps.
19 Nov What Payday Lenders Need to Know About CFPB Compliance
Romney had promised to scale back the scope of the Consumer Financial Protection Bureau (CFPB), but Obama has been re-elected into office and the CFPB is here to stay. The CFPB was created under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank Act) in the aftermath of the 2008 mortgage crisis.22 Oct It’s Instantaneous. It’s Groundbreaking.
It’s Call Me Now—Centrinex’s Pioneering Web Call Back System
When a loan application lead comes into your call center, a 5-minute response time is good. Two minutes is better. But what if your representatives made instantaneous contact with applicants? That would have an unprecedented and phenomenal impact on your sales and operations. And now it’s possible with Centrinex’s Call Me Now.11 Oct Meet Centrinex’s New Data Warehouse and Business Intelligence System: ODIS
Posted at 19:24h
in News from Centrinex
Call centers generate massive amounts of data—data that is too often funneled into programs and reports that rarely see the light of day. Which is unfortunate to say the least. Never before has the need to not only store that data, but also actually make productivity and profit changing been greater. A call center’s data is where the heart of the operation thrives… or flounders.
28 Aug Centrinex Recognized as a Leader in Contact Centers in the Midwest
Posted at 22:02h
in More Than a Call Center
Kansas City Star reports that Kansas City is becoming a hub for contact centers, previously known as call centers. Centrinex was mentioned in the article, being recognized as one of the largest centers in the region. Our competitive advantage is the ability to compete on pay...
18 May Financial Service Centers of America (FiSCA)
Posted at 13:00h
in Resources
FiSCA is a national trade association comprised of over 7,000 neighborhood financial service outlets. These financial service centers offer quick, convenient and reliable access to the financial services consumers want and need. FiSCA continually expands the number of available services to meet customer needs within...
18 May Consumer Financial Protection Bureau (CFPB)
Posted at 13:00h
in Resources
The CFPB is a Federal Bureau that ensures consumer financial products and services work fairly for Americans. The CFPB educates consumers about abusive practices; supervises banks, credit unions and other financial companies; enforces Federal consumer financial laws; and analyzes financial information to better understand consumers,...
18 May Community Financial Services Association of America (CFSA)
Posted at 12:59h
in Resources
The CFSA supports regulations for small dollar, short-term lending or payday advances. CFSA works to promote laws that balance consumer protections while preserving access to short-term credit for millions of Americans. CFSA member companies represent more than half of all payday advance stores that provide...
18 May Online Lenders Alliance (OLA)
Posted at 12:57h
in Resources
Representing the exploding industry of companies offering online short-term loans, the OLA protects the industry against potential damage caused by inept lenders. It works to eliminate lenders that do not act in good faith and standardize the principles by which short-term online loans should be...