The Great Resignation. We all hear stories about it. We all see it on the hiring signs at our favorite stores and restaurants. We all feel the effects waiting longer at the grocery store checkout, for packages to arrive and for customer service support. The...
Within a few short weeks, it’ll be back-to-school time. Students will be heading off to campus for their fall semester, parents will be sending their kids back to the classroom, and what will YOU be doing? If you’re attending college locally in Kansas City or you’re...
Frustrated. Unsatisfied. Stuck. Waiting for a better opportunity and pay to come along. There are so many people out there who are feeling this way about their jobs right now. And, of course, everyone has heard of the “Great Resignation” when employees were quitting their...
If you want different results, you have to do things differently. Like so many companies today, Centrinex, a leading national call center, was expanding quicker than it could hire call center representatives. In the past, we’ve approached employee recruiting the same way other companies do,...
When there were just 700 COVID-19 cases reported across the U.S., Centrinex had a Preparation Plan ready that same night. Four days later, a U.S. national emergency was declared, and our call center’s executives already had created a business continuity plan (BCP) the day prior....
Centrinex, a national call center headquartered in Lenexa, Ks., proudly announces international soccer superstar and Kansas City Current goalkeeper, Adrianna (AD) Franch, as the company’s spokesperson. In this role, the 31-year-old will reflect the diversity- and career-focused work culture at Centrinex, encouraging others to reach...
High school graduates find well-paying career and management promotions at Centrinex call center What are you doing after graduation? If you’re graduating from high school this spring, you probably get asked that question a lot, and maybe, you’re even asking yourself that same question. Centrinex’s owner and...
Bart Miller, Centrinex’s CEO and owner, noticed a rolling cart while he was walking around our call center. He took a seat and rolled through the office with a little push from a brand manager as he talked to our call center employees. It’s not typical...
Customer service jobs start on day one. But a great career opportunity takes time and commitment, on both your employer’s and your part. For Centrinex, that means if you give us 30 days, we’re committed to showing you what a great place to work this...
Centrinex, a national leader in call center management for banks, financial services and other industries, such as healthcare, transportation companies and government agencies, has a new location in the Bannister Road Corridor in south Kansas City. The decision to expand our call center’s footprint solves...
