Centrinex Proud to Sponsor SportsFest Luncheon Featuring Boxing Legend Sugar Ray Leonard And yes, some of our call center team and executives had the chance to talk to and take photos with the sports legend! Centrinex, a Lenexa, KS-based contact center, is a long-time sponsor of...
An extra five minutes at break time. Ten minutes late returning from lunch. It doesn’t seem like 15 minutes is a big deal. But when you’re paying customer service representatives (CSRs) to man a call center by the minute, those extra minutes add up quickly....
TMC has announced via CUSTOMER magazine the rankings of teleservices and business process outsourcing providers every spring for three decades now. For this 30th anniversary, we decided to throw our hat in the ring against other contact centers to see how Centrinex / Novasors ranked. In April,...
Centrinex / Novasors, one of the country’s top 50 contact centers, is a proud sponsor of the Kansas City T-Bones baseball team for the 2015 season. The sponsorship makes sense considering the similar environment both organizations strive to create and maintain: fun, energetic and an...