Unrivaled Financial Benefits
401k matching, health insurance, holiday pay, paid time off, employee/client referral program, and more!
GO365 Personal Wellness Program, employee recognition, CSR Bill of Rights, and more!
A Better Lifestyle
Employee morale focus groups, relaxed dress code, convenient location off I-35, and more!
The Chance to Grow
90-day evaluations, payroll advance, hardship program, and upward mobility.
Centrinex University, DeVry University Program, tuition reimbursement, leadership development.
The Fun Stuff...
Spirit weeks, popcorn, field day, holiday meals & treats, holiday contests, and more!
Great Benefits Speak Louder Than Words.
A lot of Kansas City call centers can say they value their employees, but how many back it up with great pay and benefits?
Centrinex does, offering a wide range of financial, fringe and fun benefits.
You could be 30 to 45 days away from a great career
Nobody likes surprises when it comes to a new job, so we spelled out what you can expect during the training process for your Kansas City call center job at Centrinex. More importantly, you’ll see how our trainers, managers and supervisors set you up for success from day 1.
Working in a new company and learning the position’s expectations doesn’t have to be stressful. Whatever the struggle, it’s just a matter of asking questions and talking to your trainers and managers. They are here to help you succeed and grow with Centrinex.
What’s it like?
Your first 4 weeks
We’ll cover company policies and training information, and it is a lot of information to take in.
Don’t worry. You will catch on.
Remember, the hundreds of people around you in our call center have made it through the same training, and you can, too.
Spreading your wings
Now that you’ve successfully completed your first week, it’s time to spread your wings. You may be excited to move from observing to completing a customer call on your own.
If not, don’t worry.
You have our management support staff to continue coaching you to a point where you’re comfortable and successful.
Independence and confidence are the theme of your third week. You’re working more on your own, continuing to learn more as you run into new situations on customer calls.
Everyone makes mistakes, and you might, too.
But if you learn from them and don’t repeat them, they are a positive aspect of your continued training.
In the groove
You’re taking customer calls without as much guidance, and your supervisor or trainer is always available to help with a question or problem. You will find that you are working much faster and confidently.
You’re starting to close in on management goals and expectations. You might even find that you are able to help other newly hired employees as they start their first week of training at Centrinex.
Hear directly from our valued team members…
“I have been with the company for a few years now. I started as a customer service rep and became a supervisor soon after. I have gained experience and insight by working with multiple clients during my tenure and have found that my strength is people. There is nothing that cannot be accomplished with a solid team.”
“As the brand manager in our Costa Rica office, I joke that I’m jack of all trades, master of none. I’m responsible for all accounts in Costa Rica, meaning I’m the ambassador between our clients, our offshore office and our call center headquarters in Lenexa, KS.”
“Back in 2009, an employment agency directed me to Centrinex. As soon as I went through the interview process, I knew there was a difference between this environment and other call centers where I’d worked before.”
“In 2015, I was looking to find a place where I could find job stability and stay. I’d worked in a call center before, and I was referred to Centrinex by a team leader. It took me 10 months before I was promoted to an associate supervisor position.”
Want to join us?
We’d love to have you on our Team, click the button below to view Open Positions.