Unrivaled Financial Benefits
401k matching, health insurance, holiday pay, paid time off, employee/client referral program, and more!
Fringe Benefits
GO365 Personal Wellness Program, employee recognition, CSR Bill of Rights, and more!
A Better Lifestyle
Employee morale focus groups, relaxed dress code, convenient location off I-35, and more!
The Chance to Grow
90-day evaluations, payroll advance, hardship program, and upward mobility.
Education Opportunities
Centrinex University, DeVry University Program, tuition reimbursement, leadership development.
The Fun Stuff...
Spirit weeks, popcorn, field day, holiday meals & treats, holiday contests, and more!
Great Benefits Speak Louder Than Words.
A lot of Kansas City call centers can say they value their employees, but how many back it up with great pay and benefits?
Centrinex does, offering a wide range of financial, fringe and fun benefits.
You could be 30 to 45 days away from a great career
Nobody likes surprises when it comes to a new job, so we spelled out what you can expect during the training process for your Kansas City call center job at Centrinex. More importantly, you’ll see how our trainers, managers and supervisors set you up for success from day 1.
Working in a new company and learning the position’s expectations doesn’t have to be stressful. Whatever the struggle, it’s just a matter of asking questions and talking to your trainers and managers. They are here to help you succeed and grow with Centrinex.
What’s it like?
Your first 4 weeks
Training
Week 1
We’ll cover company policies and training information, and it is a lot of information to take in.
Don’t worry. You will catch on.
Remember, the hundreds of people around you in our call center have made it through the same training, and you can, too.
Spreading your wings
Week 2
Now that you’ve successfully completed your first week, it’s time to spread your wings. You may be excited to move from observing to completing a customer call on your own.
If not, don’t worry.
You have our management support staff to continue coaching you to a point where you’re comfortable and successful.
Gaining Confidence
Week 3
Independence and confidence are the theme of your third week. You’re working more on your own, continuing to learn more as you run into new situations on customer calls.
Everyone makes mistakes, and you might, too.
But if you learn from them and don’t repeat them, they are a positive aspect of your continued training.
In the groove
Week 4
You’re taking customer calls without as much guidance, and your supervisor or trainer is always available to help with a question or problem. You will find that you are working much faster and confidently.
You’re starting to close in on management goals and expectations. You might even find that you are able to help other newly hired employees as they start their first week of training at Centrinex.
Hear directly from our valued team members…
Want to join us?
We’re Hiring!
We’d love to have you on our Team, click the button below to view Open Positions.